Sales Policy – GLASSPLUNI

Effective Date: April 8, 2025

At GLASSPLUNI, we are committed to providing high-quality home appliances and an exceptional shopping experience. This Sales Policy outlines the terms and conditions that govern the sale of products on our website, glasspluni.com. By placing an order with GLASSPLUNI, you agree to abide by these terms.

1. Product Availability and Pricing

  • Product Availability: All products listed on our website are subject to availability. While we make every effort to ensure that our inventory is accurate, there may be instances when a product is out of stock or discontinued. If an item you ordered is unavailable, we will notify you as soon as possible and offer alternative options or a full refund.

  • Pricing: Prices for products on our website are listed in GBP (British Pounds) unless otherwise specified. All prices are subject to change without notice. Sales tax, shipping fees, and other applicable charges will be added during the checkout process.

  • Promotions and Discounts: GLASSPLUNI may offer promotions or discounts from time to time. These offers are subject to specific terms and conditions and may have expiration dates. Discounts cannot be combined with other offers unless otherwise stated.

2. Order Processing

  • Order Confirmation: After placing an order, you will receive an order confirmation email that contains details of your purchase, including the items ordered, total cost, and estimated shipping date.

  • Payment Methods: We accept various payment methods, including major credit cards, debit cards, and secure payment gateways. All transactions are processed securely through trusted third-party payment processors. Your payment details are handled with the highest level of security.

  • Order Changes or Cancellations: Once an order has been placed, it may not be modified or canceled, as we strive to process and ship orders quickly. If you need to make changes or cancel your order, please contact our customer support team immediately. While we cannot guarantee changes after the order has been processed, we will do our best to accommodate your request.

3. Shipping and Delivery

  • Shipping Fees: Shipping costs will be calculated at checkout based on your location, the size of your order, and the delivery method selected. We offer standard, expedited, and international shipping options, where applicable.

  • Delivery Time: Delivery times vary depending on your location and the shipping method chosen. Standard shipping typically takes between 5-10 business days within the United Kingdom. International orders may take longer, depending on the destination country and customs processing.

  • Shipping Delays: While we make every effort to ensure timely delivery, shipping times may be affected by factors outside of our control, including weather conditions, customs delays, and third-party shipping carrier issues. GLASSPLUNI is not responsible for delays caused by these factors.

  • Tracking Information: Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.

4. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, we offer a 30-day return period from the date of delivery. Please refer to our Return Policy for detailed instructions on how to return an item.

  • Refund Process: Once your returned item is received and inspected, we will process your refund to the original payment method. Please note that shipping fees are non-refundable, unless the return is due to a mistake on our part (e.g., damaged or incorrect items).

5. Warranty

  • Product Warranty: GLASSPLUNI offers a warranty on select products to ensure their functionality and quality. The warranty period and terms vary depending on the product category and manufacturer. Please refer to the specific product description for warranty details. In the case of a defective product within the warranty period, we will repair or replace the item free of charge.

6. Limitation of Liability

  • Limitation: To the fullest extent permitted by law, GLASSPLUNI is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products. Our liability is limited to the amount paid for the product(s) in question.

7. Customer Responsibilities

  • Accurate Information: It is your responsibility to provide accurate and up-to-date information during the ordering process, including your shipping address and payment details. GLASSPLUNI is not responsible for delays or delivery issues caused by incorrect information.

  • Product Use: You agree to use the products purchased from GLASSPLUNI in accordance with the manufacturer’s instructions and safety guidelines. We are not responsible for any damages or injuries resulting from improper use of our products.

8. Changes to the Sales Policy

GLASSPLUNI reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the updated effective date will be reflected at the top of the policy. We recommend reviewing this policy periodically to stay informed about any changes.

9. Contact Us

If you have any questions about our Sales Policy or need assistance with your order, our customer service team is here to help. You can contact us at:

  • Email: info@glasspluni.com

  • Phone: 680 1425 5268

  • Address: 68 Kent Street, Cromblet, United Kingdom

Thank you for shopping with GLASSPLUNI. We appreciate your trust and are committed to providing you with the best products and service possible.