Payment Policy – GLASSPLUNI

Effective Date: April 8, 2025

At GLASSPLUNI, we strive to provide a smooth and secure payment experience for all our customers. This Payment Policy outlines the methods of payment we accept, the payment process, and the terms associated with payments on our website, glasspluni.com.

1. Accepted Payment Methods

We offer several secure payment options to make your shopping experience as convenient as possible. The following payment methods are accepted on glasspluni.com:

  • Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.

  • PayPal: You can also pay via PayPal for a quick and secure transaction.

  • Apple Pay: For customers using compatible devices, we offer Apple Pay as a payment method.

  • Google Pay: Google Pay is also available for those who prefer using their Google account for payments.

  • Bank Transfer: In certain cases, we may accept bank transfers. Please contact our customer service team for more details on this payment option.

All payments are processed securely through trusted third-party payment processors to ensure that your payment details are kept safe.

2. Payment Security

GLASSPLUNI takes the security of your payment information very seriously. All transactions on our website are encrypted using SSL (Secure Socket Layer) technology, ensuring that your personal and payment details are protected. Additionally, we use secure payment gateways, which comply with industry standards for payment security.

We do not store your payment card information. All payment details are processed by trusted third-party payment processors who are fully compliant with PCI DSS (Payment Card Industry Data Security Standard) requirements.

3. Payment Authorization

  • Authorization: When you place an order on our website, we will authorize your payment method for the total order amount, including any applicable taxes, shipping charges, and discounts.

  • Pre-Authorization: For some payment methods (e.g., credit cards), your payment will be pre-authorized but not charged until your order is ready for shipment.

  • Order Confirmation: Once your payment has been successfully processed, you will receive an order confirmation email detailing your purchase, including the items, total cost, and estimated delivery time.

4. Order Processing and Payment Confirmation

  • Order Confirmation: Once your payment is processed, you will receive an email confirming your order. This email will include your order number, the details of the products purchased, and the shipping method selected.

  • Payment Failure: If your payment fails for any reason (e.g., insufficient funds, incorrect payment details), your order will not be processed, and you will be notified immediately. You will have the opportunity to update your payment information and complete the transaction.

5. Currency

  • Currency: All prices on glasspluni.com are listed in GBP (British Pounds) unless otherwise stated. If you are shopping from a different country, please note that your bank or payment provider may charge currency conversion fees depending on the exchange rate.

6. Taxes

The total price displayed at checkout includes applicable taxes for orders within the United Kingdom. For international orders, any taxes, customs duties, or other fees are the responsibility of the customer and will be charged separately by the customs authorities in the destination country.

7. Discounts and Promotions

  • Coupon Codes: If you have a valid coupon code or promotional offer, you can apply it at checkout to receive a discount. Only one coupon or promotion code can be applied per order, unless otherwise stated.

  • Sale Items: Discounts or promotions may not apply to items already on sale or clearance unless specifically stated in the terms of the promotion.

8. Refunds

In the event that a refund is issued, the amount will be credited back to the original payment method used for the purchase. Refunds are processed after we receive the returned item (if applicable) and verify that it meets our return conditions. Please refer to our Return Policy for more details on the refund process.

9. Failed Payments

If your payment is declined or fails for any reason, we will notify you via email. You can then update your payment details and attempt the payment again. If payment is not successfully processed within a reasonable time frame, we may cancel your order.

10. Payment Fraud

GLASSPLUNI takes payment fraud very seriously. Any attempt to commit fraud, including using stolen payment details or unauthorized transactions, will result in the cancellation of the order and potential legal action.

11. Changes to Payment Policy

GLASSPLUNI reserves the right to update or modify this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically to stay informed of any changes.

12. Contact Us

If you have any questions or concerns regarding our payment policy, or if you need assistance with your payment, please contact us at:

  • Email: info@glasspluni.com

  • Phone: 680 1425 5268

  • Address: 68 Kent Street, Cromblet, United Kingdom

Thank you for shopping with GLASSPLUNI. We value your trust and are committed to ensuring that your payment process is secure, easy, and convenient.