Shipping Policy – GLASSPLUNI

Effective Date: April 8, 2025

At GLASSPLUNI, we are committed to providing a seamless and efficient shipping experience for our customers. Below are the details of our shipping policy, which outlines shipping methods, costs, delivery times, and other important information related to your orders.

1. Shipping Methods

We offer a variety of shipping options to meet the needs of our customers. The available shipping methods for your location will be displayed during checkout. Our standard and expedited shipping services are provided by trusted carriers to ensure timely delivery.

  • Standard Shipping: This is the most cost-effective option for deliveries within the UK. Typical delivery times range from 5–10 business days.

  • Expedited Shipping: For faster delivery, we offer expedited shipping, which typically takes 2–4 business days depending on your location.

  • International Shipping: We also offer international shipping for customers outside the United Kingdom. Delivery times for international orders can vary based on the destination country and customs processing.

2. Shipping Costs

Shipping costs are calculated at checkout based on the following factors:

  • Destination: Shipping fees vary depending on the delivery location.

  • Order Size: The size and weight of your order may influence the shipping cost.

  • Shipping Method: The shipping method you choose will affect the final cost. Expedited and international shipping generally cost more than standard shipping.

For orders over a certain value, GLASSPLUNI may offer free shipping promotions. Please check our website for any current promotions or offers on free shipping.

3. Order Processing

  • Order Confirmation: After you place an order, you will receive an email confirmation detailing your order and the expected processing time.

  • Processing Time: Most orders are processed within 1–2 business days. Orders placed on weekends or holidays may be processed on the next business day.

  • Backordered Items: If an item in your order is backordered, we will notify you via email with an estimated shipping date. If the item is no longer available, we will offer a refund or provide alternative products.

4. Delivery Times

  • Domestic Orders: For orders within the United Kingdom, delivery times typically range from 5–10 business days for standard shipping and 2–4 business days for expedited shipping. Please note that delivery times may be affected by external factors such as weather or postal service delays.

  • International Orders: Delivery times for international orders vary based on the destination. Typically, international shipping can take anywhere from 7–20 business days depending on the country, customs clearance, and other factors. Customs delays may extend the delivery time, and any applicable customs duties or taxes are the responsibility of the customer.

5. Shipping Notifications

Once your order has been shipped, you will receive an email with tracking information to help you monitor the status of your delivery. You can use the tracking number provided to check the location and estimated delivery date of your package.

6. Shipping Restrictions

We currently offer shipping within the United Kingdom and to select international locations. Some regions may have restrictions or delays due to local postal services or customs regulations. If your location is not supported for shipping, please contact our customer service team to inquire about possible alternatives.

7. Order Issues and Delivery Problems

If you experience any issues with your order, such as damaged items or delayed delivery, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure your order is delivered to you promptly.

  • Damaged Items: If your item arrives damaged, please take photos of the damage and contact us within 7 days of receiving your order. We will arrange for a replacement or refund based on your preference.

  • Undelivered Orders: If your package is marked as delivered but you have not received it, please contact us within 7 days of the delivery date so we can investigate and assist you further.

8. Customer Responsibilities

  • Shipping Information: It is your responsibility to provide accurate shipping information, including your full address, contact number, and any other details required for smooth delivery. GLASSPLUNI is not responsible for delays or issues caused by incorrect or incomplete address information.

  • Customs Duties and Taxes: For international shipments, the recipient is responsible for any customs duties, taxes, or fees that may apply upon arrival in the destination country. Please check with your local customs office for information about potential charges.

9. Changes to Shipping Policy

GLASSPLUNI reserves the right to modify or update this shipping policy at any time. Any changes will be reflected on this page, with an updated effective date. We recommend reviewing this policy periodically to stay informed about any updates.

10. Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us at:

  • Email: info@glasspluni.com

  • Phone: 680 1425 5268

  • Address: 68 Kent Street, Cromblet, United Kingdom

Thank you for choosing GLASSPLUNI. We strive to ensure a smooth and timely delivery of all your orders and are always here to assist you with any shipping inquiries.