Shipping Policy

Effective Date: January 8, 2025

At Glasspluni, we aim to provide fast, reliable, and affordable shipping to ensure your orders reach you on time and in perfect condition. This Shipping Policy outlines the methods, costs, and other key details to help make your shopping experience seamless.

Shipping Options

We offer multiple shipping options to meet your needs:

  1. Standard Shipping

    • Delivery Time: 5-7 business days.
    • Reliable and cost-effective for everyday purchases.

  2. Expedited Shipping

    • Delivery Time: 2-3 business days.
    • Ideal for quicker delivery needs.

  3. Overnight Shipping

    • Delivery Time: 1 business day (for orders placed before 12 PM EST).
    • For urgent orders requiring next-day delivery.

Shipping Costs

Shipping fees are calculated based on:

  • The selected shipping method.
  • The weight and dimensions of your order.
  • The delivery destination.

Free Standard Shipping is available on all orders over $50 within the continental United States. Shipping costs will be clearly displayed at checkout before completing your purchase.

Processing Time

  • Orders are typically processed within 1-2 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.

You will receive a confirmation email with tracking information as soon as your order ships.

Delivery Areas

We currently deliver to:

  • All 50 U.S. states, including Alaska and Hawaii.
  • U.S. territories, such as Puerto Rico and Guam.
  • Select international locations (shipping fees and delivery times for international orders will be calculated at checkout).

Order Tracking

Once your order is shipped, you will receive an email with a tracking number. You can track your package via the carrier’s website or the link provided in your confirmation email.

Lost or Damaged Packages

At Glasspluni, we take extra care in packaging your orders. However, if your package is lost or damaged:

  1. Lost Packages:

    • Contact us at info@glasspluni.com or (724) 843-2627 with your order details.
    • We will work with the carrier to locate your package or issue a replacement.

  2. Damaged Packages:

    • Please email us photos of the damaged product and packaging for review.
    • We will evaluate the issue and offer a replacement or refund as appropriate.

Additional Shipping Details

  1. Address Accuracy:

    • Ensure your shipping address is accurate when placing your order. Glasspluni is not responsible for delays or additional costs caused by incorrect addresses.

  2. P.O. Boxes:

    • We ship to P.O. Boxes via Standard Shipping only. Expedited or Overnight Shipping is unavailable for P.O. Box addresses.

  3. Signature Requirements:

    • Orders over $200 may require a signature upon delivery for security purposes.

  4. International Orders:

    • Customs duties, taxes, or fees are the responsibility of the recipient. Please consult your local customs office for additional information.

Returns and Exchanges

If you need to return or exchange an item, please refer to our Return Policy for detailed instructions. Shipping fees are non-refundable unless the return is due to an error on our part.

Contact Us

If you have any questions or concerns about your shipping:

At Glasspluni, we strive to make your delivery experience smooth and reliable. Thank you for shopping with us!