Privacy Policy

Effective Date: January 8, 2025

At Glasspluni, accessible at glasspluni.com, we are fully committed to safeguarding the privacy of our visitors and customers. This Privacy Policy explains the types of personal information we collect, how we use it, and the measures we take to ensure its protection. We encourage you to review this policy to understand how we handle your data.

Our Commitment to Privacy

Your privacy matters to us. We are dedicated to transparency and providing you with control over your personal information. This policy applies to all information collected through our website and related services. We are committed to ensuring that your privacy rights are respected and your data is handled securely.

Information We Collect

We collect information to enhance your shopping experience and offer personalized services. Here’s what we collect:

Information You Provide Directly

  1. Account Registration:
    Name, email, phone number, and shipping address when you create an account.

  2. Order Details:
    Payment details (handled securely by payment processors), billing and shipping addresses, and product information related to your purchases.

  3. Communications:
    Details from emails, phone calls, or other interactions, including your name and inquiry content.

  4. Newsletter Subscriptions:
    Email addresses for those who subscribe to updates and promotions (unsubscribe anytime).

  5. Feedback and Surveys:
    Information from product reviews, surveys, or feedback forms to improve our offerings.

  6. Wishlists:
    Data about saved items to enhance your convenience during future shopping.

Information Collected Automatically

  1. Log Data:
    IP addresses, browser type, device information, and browsing activity during visits to our site.

  2. Cookies and Tracking:
    Cookies to track preferences and enhance your experience (control cookies via your browser settings).

  3. Device Details:
    Information such as operating system and device model.

  4. Browsing Activity:
    Products viewed and search queries to personalize recommendations.

Information from Third Parties

We may receive additional data from service providers, such as payment processors or marketing partners, to ensure secure transactions and improve services.

How We Use Your Information

We use your data to:

  1. Fulfill Orders: Process, ship, and manage orders, including handling returns.
  2. Manage Accounts: Enable updates, view purchase history, and access saved items.
  3. Customer Support: Resolve inquiries and provide assistance.
  4. Communicate Updates: Send order confirmations, shipping updates, and policy changes.
  5. Marketing: Provide personalized promotions with your consent.
  6. Improve Services: Analyze usage patterns and enhance website functionality.
  7. Personalize Experiences: Tailor product suggestions to your preferences.
  8. Legal Compliance: Adhere to laws and regulations.
  9. Fraud Prevention: Protect against fraudulent activities.
  10. Inventory Planning: Manage product availability.

How We Share Your Information

We only share your data as follows:

  1. With Service Providers: For payment processing, shipping, and marketing, with strict data protection agreements in place.
  2. With Legal Authorities: If required by law or to protect rights and safety.
  3. During Business Changes: In case of mergers or acquisitions, with prior notification.
  4. With Your Consent: Explicitly when you approve.
  5. Within Our Affiliates: For internal business purposes.

Data Security

We protect your data with:

  1. Encryption: Secure transmission of sensitive data.
  2. Access Control: Limiting access to authorized personnel only.
  3. Security Monitoring: Regular assessments and audits.
  4. Data Retention: Keeping your data only as long as necessary, after which it is anonymized or deleted.
  5. Physical Security: Ensuring secure storage environments.

Your Rights

You have the right to:

  1. Access Your Data: Request details about the personal data we hold.
  2. Correct Errors: Request corrections to inaccurate information.
  3. Delete Data: Request deletion of your personal data where legally permissible.
  4. Restrict Processing: Limit the ways we use your data.
  5. Object to Processing: Especially for marketing purposes.
  6. Request Data Portability: Transfer your data to another provider.
  7. Withdraw Consent: Opt-out of data processing based on consent.
  8. File a Complaint: Contact a supervisory authority for unresolved concerns.

To exercise your rights, contact us at info@glasspluni.com. We aim to respond within 30 days.

Children’s Privacy

Our website is not intended for users under the age of 13. If we discover that we have collected information from a child, we will delete it promptly. Please contact us if you suspect this has occurred.

Updates to This Policy

We may update this policy periodically. Any changes will be posted with an updated effective date. Continued use of our website implies agreement with these updates.

Contact Us

For any questions or concerns regarding this policy:

  • Address: 2919 5th Ave, Beaver Falls, Pennsylvania
  • Phone: (724) 843-2627
  • Email: info@glasspluni.com
  • Website: glasspluni.com

Thank you for trusting Glasspluni to protect your privacy!

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